Heart To Heart International: Express Service that Helps Save Lives

“Wherever we work in the world, FedEx people treat us like we're their number one customer.”

—André Butler, Vice President for Resource Development, Heart to Heart International

Heart to Heart International is a leading global humanitarian organization that works to improve health and to respond to the needs of disaster victims worldwide. On top of providing training under the pressure of crisis, they also deliver essential medicine and supplies to underserved regions of the world. Fast, reliable access to vital necessities makes all the difference in the aftermath of a disaster.

For the last ten years, Heart to Heart International has worked with FedEx to develop the systems and relationships that make life-saving solutions possible.

Following the Indian Ocean tsunami in December 2004, restoring drinkable water was a key concern. Heart to Heart International secured 16 water purification systems, each weighing 1,600 pounds, from a manufacturer in South Carolina. FedEx Freight and FedEx Custom Critical transported the systems to staging areas in New York and California, where FedEx Express aircraft helped get them to Sri Lanka.

To improve global preparedness, Heart to Heart and FedEx recently established Forward Response Centers in Dubai, the Philippines and Mexico. These centers further improve the speed and reliability of disaster response — something that could one day bring quick relief to thousands of people.

• Customs clearance
• Speedy delivery of essential hardware
• Preparedness centers